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183 Plains Road, Milford, CT 06461
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Thursday, July 03, 2008
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Customer Service
At Spectrum, customer service is our trademark, from your initial inquiry through completion of your order.
Our approach to every requirement remains constant:
understand the application and its parameters
verify that the component will meet the requirement
recommend the suitable component or an economical alternative
provide a realistic and reliable lead time
communicate with the customer regarding all aspects of the order
track the order on a continual basis through completion
follow up to make certain of customer satisfaction
key personnel can be reached on a 24-hour basis
inventory is readily available for schedule fluidity on long-term agreements
If Spectrum can't meet your requirement,
we'll direct you to a company that can!
Copyright © 2008 Spectrum Associates, Inc. All Rights Reserved.
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